Genshin Impact: Solving the Start Game Fail Load mhypbase.dll Error (Error Code: 1,107,0)

Cause	Quick Fix
Antivirus Interference	Restore or whitelist mhypbase.dll or the Genshin Impact game folder in your antivirus software (especially Windows Defender).
Corrupted/Missing Game Files	Use the “Verify Game Files” or “Repair Now” function in the HoyoPlay launcher. If that fails, consider reinstalling the game.
Game Launcher Issues	Restart the HoyoPlay launcher. If problems persist, try using the “Repair Now” function or reinstalling the launcher.
Outdated Graphics Drivers	Update your graphics card drivers to the latest available version from the manufacturer’s website (NVIDIA, AMD, Intel).
Software Conflicts	Close any unnecessary background applications and temporarily disable third-party overlays (e.g., Discord overlay).
Insufficient System Permissions	Run both the Genshin Impact game executable (GenshinImpact.exe) and the HoyoPlay launcher as an administrator.
Missing Visual C++ Redistributables	Install or reinstall the latest version of the Microsoft Visual C++ Redistributable package (both x86 and x64 versions on 64-bit systems).
Operating system Issues	Run System File Checker (SFC): Open Command Prompt as administrator, type sfc /scannow, and press Enter. Restart your computer after the process is completed.

Step-by-Step Fixes: Resolving the Start Game Fail Load mhypbase.dll Error

Try these fixes in order, starting with the most likely solutions:

1. Antivirus Software: The Primary Suspect

Since antivirus interference is the most common cause, address this first.

Windows Defender Instructions:

1. Open Windows Security: Search for “Windows Security” in the Start Menu.
2. Virus & Threat Protection: Click on this option.
3. Protection History: Find this under “Current threats.”
4. Find mhypbase.dll: Look for any entries related to mhypbase.dll or Genshin Impact. You might need to use the “Filter” option to show only “Quarantined Items.”
5. Restore the File: Click on the entry and select “Restore.”

Prevent Future Issues (Whitelist/Exclusion):

1. Windows Security: Go back to “Virus & threat protection.”
2. Manage Settings: Click this under “Virus & threat protection settings.”
3. Exclusions: Scroll down to “Exclusions” and click “Add or remove exclusions.”
4. Add an Exclusion: Click “+ Add an Exclusion” and choose “Folder.”
5. Select Genshin Impact Folder: Navigate to your Genshin Impact installation folder (usually C:\Program Files\Genshin Impact\) and select it. This is more effective than excluding just the single DLL file.

Other Antivirus Programs:

The process is similar for other antivirus software (Avast, Norton, McAfee, etc.). Consult your antivirus program’s documentation for instructions on restoring quarantined files and adding exclusions. You’ll want to whitelist the entire Genshin Impact folder.

2. Verify Game File Integrity

The HoyoPlay launcher has a built-in tool to check for and repair corrupted game files.

1. Open HoyoPlay Launcher: Launch the Genshin Impact launcher.
2. Find Genshin Impact: Locate the Genshin’s Impact game entry clearing Login issues.
3. Access Options: Click the three dots (…) next to the “Play” button.
4. Verify/Repair: Select “Game Files”, then “Verify game files” (or a similar option like “Repair Now”).
5. Wait: Let the process complete. This may take some time.

3. Run as Administrator

Giving Genshin Impact and the launcher administrator privileges can resolve permission issues.

Game Executable:

1. Find GenshinImpact.exe: Go to your Genshin Impact installation folder (usually C:\Program Files\Genshin Impact\Genshin Impact game\).
2. Right-Click: Right-click on GenshinImpact.exe.
3. Properties: Select “Properties.”
4. Compatibility Tab: Go to the “Compatibility” tab.
5. Run as Administrator: Check the box “Run this program as an administrator.”
6. Apply and OK: Click “Apply” and then “OK.”

Launcher:

1. Right-Click Launcher: Right-click on the HoyoPlay launcher shortcut.
2. Run as Administrator: Select “Run as administrator.”

4. Reinstall Genshin Impact

If the previous steps haven’t worked, a clean reinstall can fix severely corrupted files.

1. Uninstall: Uninstall Genshin Impact through “Apps & features” in Windows Settings or “Programs and Features” in the Control Panel.
2. Delete Remaining Files: Manually delete any leftover Genshin Impact files and folders from the installation directory.
3. Download: Download the latest version of the game from the official Genshin Impact website.
4. Reinstall: Reinstall the game.

5. Update Graphics Drivers

Outdated graphics drivers can sometimes cause unexpected issues.

1. Visit Manufacturer’s Website: Go to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel).
2. Download Latest Drivers: Find and download the latest drivers for your specific graphics card model and operating system.
3. Install: Install the drivers, following the on-screen instructions.

6. Reinstall Visual C++ Redistributables

Genshin’s Impact relies on these runtime components.

1. Uninstall Existing Versions: Uninstall all existing Microsoft Visual C++ Redistributable packages through “Apps & features” or “Programs and Features.”
2. Download Latest Version: Download the latest supported version of the Microsoft Visual C++ Redistributable package from Microsoft’s website. Make sure to download both the x86 and x64 versions if you have a 64-bit system.
3. Install: Install the downloaded packages.

7. Manually add mhypbase.dll (Use with Extreme Caution)

This is a last resort and should only be done if you’re confident the file is missing and you trust the source.

1. Find a Reputable Source: Search online for “download mhypbase.dll,” but only download from a trustworthy website. This is risky, as you could download malware.
2. Copy to Game Folder: Copy the downloaded mhypbase.dll file to your Genshin Impact installation folder (where GenshinImpact.exe is located).

Also Read: Sims 3 Serious Error Loading fix

8. Use the “Repair Now” function in HoyoPlay launcher.

As described in Step 2, click the three dots (…) next to the “Play” button. Select the “Repair Now” Function. [Make sure to get the updated Launcher from here]

Advanced Troubleshooting

If the above steps don’t work, consider these more advanced options:

• Run System File Checker (SFC): This tool scans for and repairs corrupted Windows system files. Open the command prompt as administrator, type itsfc /scannow, and press Enter. Restart your computer afterward.
• Check Disk for Errors (CHKDSK): This utility scans your hard drive for errors. Open Command Prompt as administrator, type chkdsk C: /f (replace C: with your game’s drive if needed), and press Enter. You might need to restart your computer.
• Check Compatibility Mode: Right-click GenshinImpact.exe, go to “Properties,” then the “Compatibility” tab. Try running it in compatibility mode for Windows 7.
• Close Conflicting Applications: Close unnecessary background applications and disable third-party overlays (like Discord’s overlay).
• Verify System Requirements: Ensure your computer meets the minimum and recommended system specifications for Genshin’s Impact.

Conclusion

The “start game fail load mhypbase.dll error” in Genshin Impact is usually caused by antivirus software interfering with the game’s anti-cheat system. By following the steps in this guide, starting with whitelisting the game in your antivirus and verifying game files, you should be able to resolve the issue and get back to playing.

If you’ve tried everything and are still stuck, contact Genshin Impact’s customer support ([email protected]) for further assistance. Remember to keep your game and system updated to minimize the chance of encountering this error in the future.