All Helldivers 2 Error Codes (35, 55) : Complete Fix Guide for PC, PS5 & Xbox (2026)
Helldivers 2 Error Codes: All Helldivers 2 errors fall into five categories: server capacity errors, connection errors, anti-cheat errors, game file errors, and platform-specific launch bugs. Knowing which category your error belongs to tells you exactly where to start fixing it.

The most common Helldivers 2 error codes by category are:
- Server capacity errors: 10002038, 10003001
- Anti-cheat errors: Error 114, Error 360
- Connection errors: Error 35 (Status -1), Error 55
- File corruption errors: Error 0x44415441, Error 0xc000007B
- Gameplay bugs: Error 0, Stuck in Drop Pod, 0 Helldivers Active, Infinite Loading Screen
Most Helldivers 2 errors come from three root causes: server capacity overload at Arrowhead Game Studios, GameGuard nProtect anti-cheat software conflicts, or corrupted local game files. This guide covers all known errors with exact fix steps for PC via Steam, PlayStation 5, and Xbox Series X/S.
Before attempting any fix, always check the server status first. Visit the official Helldivers 2 X account (@helldivers2) or join the official Discord at discord.gg/helldivers2. Server-side issues cannot be fixed by players.
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All Helldivers 2 Error Codes: Quick Reference Table
No competing guide provides a complete master table of all Helldivers 2 error codes on every platform. The table below covers every known error with its root cause and the fastest fix.
| Error Code | Platform | Root Cause | Quick Fix |
|---|---|---|---|
| Error 35 (Status -1) | PC (Steam) | Corrupted data folder or outdated mods | Delete /data folder, verify files, disable mods |
| Error 55 | PC, PS5, Xbox | Connection timeout; 55-second server retry | Wait for auto-retry; flush DNS; check server status |
| Error 114 | PC (Steam) | GameGuard anti-cheat software conflict | Whitelist in firewall and antivirus; reinstall GameGuard |
| Error 360 | PC (Steam) | Anti-cheat flagging non-malicious software | Disable conflicting programs; whitelist GameGuard |
| Error 10002038 | PC, PS5, Xbox | Server at full capacity (450,000 player cap) | Wait in queue; play off-peak; disable crossplay |
| Error 10003001 | PC, PS5, Xbox | Server congestion; replaced 10002038 post-patch | Wait; restart game; disable crossplay; join via friend |
| Error 0 | PC, PS5, Xbox | New account backend issue or maintenance | Restart game or console |
| Error 0x44415441 | PC (Steam) | Corrupted DATA file or outdated mod conflict | Delete %appdata%\Arrowhead folder; delete /data folder; reinstall |
| Error 0xc000007B | PC (Steam) | Missing or corrupted Visual C++ runtime | Reinstall Microsoft Visual C++ Redistributable |
| Login Limit Reached | PC, PS5, Xbox | Too many concurrent login attempts | Wait 1 to 2 hours; retry during off-peak hours |
| Failed to Establish Network Connection | PC, PS5 | Internet instability or DNS issue | Restart router; flush DNS on PC |
| Infinite Loading Screen | PC, PS5, Xbox | Network instability or pre-patch bug | Restart game; ensure stable connection |
| Stuck in Drop Pod | PC, PS5, Xbox | Mission launch bug | Restart mission; wait for teammate to initiate |
| 0 Helldivers Active Bug | PC, PS5, Xbox | Galactic War display glitch | Restart game; avoid matchmaking briefly |
Arrowhead Game Studios maintains an official Known Issues page at arrowhead.zendesk.com. Check that page for the most current confirmed bugs and upcoming patch fixes.
Helldivers 2 Error 35 (Status -1): Causes and How to Fix It
Error 35 in Helldivers 2 appears as “Request [number], Error: 35, Status: -1” on the login screen. This error prevents you from connecting to Arrowhead’s servers and occurs primarily on PC via Steam. Common triggers include a corrupted or outdated /data folder, recently installed mods that conflict with the current patch, an active VPN interfering with the game’s authentication, or ISP-level DNS issues.

The most verified fix across the Steam community reports is deleting the data folder and re-verifying game files through Steam. Also on axeetech: Xbox Gamebar Guide
Fix 1: Delete the Game Data Folder and Verify Files
- Open Steam and navigate to your library
- Right-click on Helldivers 2 and select Manage, then Browse Local Files
- Inside the Helldivers 2 game folder, find and delete the folder named “data.”
- Return to Steam, right-click Helldivers 2, go to Properties, then Installed Files, and click Verify integrity of game files
- Wait for verification to complete; Steam re-downloads the deleted data folder automatically
- Relaunch Helldivers 2 and test your connection

Fix 2: Delete the Arrowhead AppData Folder
- Press Windows + R to open the Run dialog
- Type %appdata% and press Enter
- Navigate to the Arrowhead folder inside your Roaming directory
- Delete all contents inside the Arrowhead folder; this does not delete your player data or progress, which Arrowhead stores on their servers
- Restart your PC
- Relaunch Helldivers 2
Fix 3: Disable or Remove Mods
Error 35 frequently triggers after a game patch when installed mods become outdated. If you use a mod manager, disable or uninstall all mods before verifying game files. Additionally, search the Helldivers 2 game folder in Steam for any files named with “patch_” and delete them.
Fix 4: Disable VPN
If a VPN was active when the error began, disable it completely. Some VPN routing configurations interfere with Helldivers 2’s authentication handshake with Arrowhead’s servers. Turn off VPN, clear the Arrowhead AppData folder as shown in Fix 2, then restart your PC and relaunch.
Fix 5: Flush Your DNS (PC Only)
- Press Windows + R, type cmd, and press Enter to open Command Prompt
- Type each of the following commands in order, pressing Enter after each:
| Command | Purpose |
|---|---|
| ipconfig /release | Releases your current IP address from DHCP |
| ipconfig /renew | Requests a new IP address from your router |
| ipconfig /flushdns | Clears the DNS resolver cache |
- Close Command Prompt
- Restart your PC and relaunch Helldivers 2
Helldivers 2 Error 55: What It Means and How to Fix It
Error 55 is one of the most misunderstood Helldivers 2 connection issues. Players see the message “Retrying in 55 seconds” and assume 55 is a separate error code. It is not. The 55-second countdown is Helldivers 2’s automatic retry interval, meaning the game attempts to reconnect every 55 seconds after a connection timeout.
This error occurs on PC, PS5, and Xbox Series X/S and results from server congestion, internet instability, or DNS resolution failures. Consequently, the fix depends on which of those three causes applies to your situation.
Fix steps:
- Wait for the automatic 55-second retry; the game reconnects automatically if the server has capacity
- Check the Helldivers 2 official X account (@helldivers2) and the official Discord (discord.gg/helldivers2) for active server maintenance announcements
- Restart your router and modem: unplug both from power, wait 30 seconds, plug back in, and wait for a full connection before relaunching the game
- On PC: flush your DNS using Command Prompt with the commands ipconfig /release, ipconfig /renew, and ipconfig /flushdns in sequence
- Switch from Wi-Fi to a wired Ethernet cable for a more stable connection
- Disable IPv6 from your router settings if the previous steps do not resolve the issue
- Play at off-peak hours, typically early morning or late night in your region, when server load is lower
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Helldivers 2 Error 114: GameGuard Anti-Cheat Fix
Error 114 appears during the game’s launch sequence while the GameGuard (nProtect GameGuard) anti-cheat software loads. This error affects PC Steam players only. It triggers when a VPN, antivirus, firewall, or background utility program interferes with GameGuard’s initialization.

Common culprits include Discord overlay, GOG Galaxy, NVIDIA Experience, RGB lighting controllers, Hamachi, and Overwolf. Furthermore, corrupted GameGuard files from a failed game update also produce Error 114 even when no third-party software is involved.
Step 1: Run the Game as Administrator
- Open Steam and navigate to your library
- Right-click Helldivers 2, select Manage, then Browse Local Files
- Open the bin folder
- Right-click helldivers2.exe and select Properties
- Go to the Compatibility tab
- Check the box labeled “Run this program as an administrator.”
- Click Apply and OK, then relaunch the game
Step 2: Add Exceptions for GameGuard and Helldivers 2 in Your Firewall and Antivirus
- Open Windows Defender or your third-party antivirus software
- Add nProtect GameGuard and Helldivers 2 to the exceptions or whitelist
- Add the same exceptions in Windows Firewall for both inbound and outbound rules
- Disable your VPN completely if one is active
Step 3: Manually Reinstall GameGuard
Per Arrowhead’s official support documentation at arrowhead.zendesk.com, the confirmed GameGuard reinstall method is:
- Open Steam, right-click Helldivers 2, select Manage, then Browse Local Files
- Open the tools folder inside the game directory
- Right-click gguninst and select Run as administrator to uninstall GameGuard
- After the uninstall completes, right-click GGSetup and select Run as administrator to reinstall GameGuard
- Relaunch Helldivers 2
Step 4: Disable Conflicting Background Programs
Close all background utility programs one at a time until you identify which one triggers Error 114. Known conflict programs include Discord overlay, GOG Galaxy overlay, NVIDIA Experience, Hamachi, Overwolf, and any RGB lighting software. Once identified, add that program as a GameGuard exception rather than permanently uninstalling it.
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Helldivers 2 Error 10002038 and 10003001: Server Capacity Fixes
Error 10002038 and Error 10003001 are the two primary Helldivers 2 server capacity errors. Both indicate that Arrowhead’s servers have reached the concurrent player cap of 450,000 players simultaneously. Error 10002038 was the original capacity error. Error 10003001 appeared after patch 1.000.10 and replaced 10002038 as the primary congestion message for most players.

Both errors block you from entering your Super Destroyer and keep you in the main menu or queue screen. The server capacity issue is entirely on Arrowhead’s side and cannot be resolved by changing local settings; however, several workarounds reduce your wait time significantly.
Fix steps:
- Check server status at the official Helldivers 2 X account (@helldivers2) or the Helldivers 2 Discord server for live updates
- Wait in the queue; Helldivers 2 retries the login connection every 30 seconds automatically, so leaving the game open and waiting is the most reliable approach
- Disable crossplay by navigating to Options, Gameplay, finding the crossplay toggle, and turning it off; this limits matchmaking to your platform only and reduces your position in the overall queue
- Play during off-peak hours; server load is lowest between 1 am and 7 am in your region; major Warbond drops and patch launches cause the worst peak congestion
- Join a friend directly; on PS5, join via your Friends list rather than the general queue; on PC via Steam, join through a friend’s Steam profile page
- Steam queue bypass on PC: find a player currently in Helldivers 2 on the Steam Community board with a green online indicator, click their profile, and click “Join Game”; this triggers a steam://joinlobby link that bypasses the standard login queue
- Exit Helldivers 2, wait 10 to 30 minutes, and relaunch; this clears your queue position and often places you in a shorter retry cycle
Helldivers 2 Error 360 and Other Anti-Cheat Errors
Error 360 occurs when GameGuard flags a non-malicious background program as a potential cheat tool, preventing Helldivers 2 from launching entirely. This error affects PC Steam players. Performance optimizer utilities, gaming mode software, and any program that reads or alters game process memory can trigger it.
Fix steps:
- Close all non-essential background programs before launching Helldivers 2
- Specifically disable or uninstall Hamachi, Overwolf, and any gaming mode or performance optimizer software
- Add nProtect GameGuard and Helldivers 2 to your antivirus whitelist and Windows Firewall exceptions
- Temporarily disable your antivirus to confirm it is the trigger; if confirmed, add a permanent exception and re-enable it
- Run Helldivers 2 as an administrator using the steps described in the Error 114 section above
- If the error persists after resolving all program conflicts, manually reinstall GameGuard using the gguninst and GGSetup method described in the Error 114 section
Helldivers 2 Error 0x44415441: The Corrupted Data File Error
Error 0x44415441 translates directly from hexadecimal to the plain text word “DATA.” This tells you that Helldivers 2 detected a corrupted, missing, or malformed data file on your system. It most frequently appears after a game update when an installed mod conflicts with the new patch version, or when local game files become corrupted during a download interruption.
Step 1: Delete the %appdata% Arrowhead Folder and Shader Cache
- Press Windows + R to open the Run dialog
- Type %appdata% and press Enter
- Find and open the Arrowhead folder
- Delete all files and folders inside the Arrowhead folder; your player progress and Helldivers 2 account data are stored on Arrowhead’s servers and will not be affected
- Press Windows + R again and type %appdata%\Arrowhead\Helldivers2\shader_cache
- Find and delete the file named pipeline.cache inside the shader_cache folder
- Restart your PC
Step 2: Delete Mods and Verify Game Files
- Remove all installed mods; if using a mod manager, purge all active mods
- Open the Helldivers 2 game folder through Steam by right-clicking the game and selecting Browse Local Files
- Search inside the folder for any files with “patch_” in the filename and delete them
- Return to Steam, right-click Helldivers 2, go to Properties, then Installed Files, and click Verify integrity of game files
- If file verification alone does not fix the error, uninstall Helldivers 2 completely and reinstall from Steam
Helldivers 2 Xbox Series X/S Error Codes and Fixes
Helldivers 2 launched on Xbox Series X/S in 2025. This section is missing from every major competing Helldivers 2 error guide. Xbox players encounter a specific subset of errors related to the Xbox platform’s file management, Xbox Live network, and Microsoft Store installation process.

Xbox Game Won’t Launch (Error 0 or Blank Screen)
- Press the Xbox button to open the guide
- Select Helldivers 2 from the guide and choose Quit App
- Wait 30 seconds, then relaunch Helldivers 2
- If the issue continues, press the Xbox button, go to My Games and Apps, select Helldivers 2, press the Menu button, and select Manage Game and Add-Ons
- Select Save Data and choose Clear Local Saved Data
- Restart your Xbox Series X or S console by holding the power button for 10 seconds until the console fully powers off, then turn it back on
- If Helldivers 2 still won’t launch, uninstall it from My Games and Apps and reinstall from the Microsoft Store or your Xbox Game Pass library
Xbox Server Connection Errors (10002038, 10003001)
The same server capacity rules that apply on PC and PS5 also apply on Xbox. In addition:
- Go to Settings, General, Network Settings, and run Test Network Connection to confirm your Xbox Live connection is active
- Check Xbox Live service status at status.xbox.com; if Xbox Live services are degraded, wait for Microsoft to restore them before troubleshooting further
- Disable crossplay in Helldivers 2’s Options and Gameplay menu to limit matchmaking to Xbox players only; this reduces the total queue size you compete against
- Hard reset your router by unplugging it from power, waiting 30 seconds, and plugging it back in
Xbox File Verification
Xbox does not have a direct equivalent of Steam’s file integrity verification. To check and repair Helldivers 2 game files on Xbox:
- Go to My Games and Apps
- Select Helldivers 2 and press the Menu button
- Select Manage Game and Add-Ons
- Navigate to Ready to Install and check for any missing updates or components
- Download any listed missing components
- If Helldivers 2 remains corrupted after downloading missing components, uninstall and reinstall the game entirely
Helldivers 2 PS5 Error Codes and Fixes
PS5-specific Helldivers 2 errors typically involve PSN account linking on first launch, server capacity congestion, and corrupted game data that requires a database rebuild. PlayStation Network connectivity issues can also amplify standard Arrowhead server errors.

PS5 Login and Server Errors (10002038, 10003001)
- Check PSN service status at status.playstation.com before troubleshooting; if PlayStation Network is degraded, wait for Sony to restore services
- Join a friend directly from your PS5 Friends list rather than the general matchmaking queue; this bypasses the capacity wait entirely in many cases
- Disable crossplay in Helldivers 2 Options under Gameplay; this limits your server queue to PS5 players only and reduces wait time
- Fully restart your PS5 by holding the power button until you hear two beeps, then power the console back on
PS5 PSN Account Linking Error
Some PS5 players see a server request error when trying to link their PSN account during the initial Helldivers 2 setup screen. Per Arrowhead’s official Known Issues page at arrowhead.zendesk.com: skip this screen and play normally. Arrowhead will prompt you to link your account again once server request errors are resolved on their end.
PS5 Corrupted Game Data Fix
- From the PS5 home screen, go to Settings, then Storage, then Console Storage
- Find Helldivers 2 in the storage list and check for any corrupted data warnings
- Delete the corrupted data and redownload Helldivers 2 from the PlayStation Store
- If corrupted data persists, run PS5 Rebuild Database: turn off the PS5 completely, then hold the power button until you hear two beeps to enter Safe Mode, and select Rebuild Database from the Safe Mode menu
Advanced Network Fixes for Helldivers 2 Connection Errors
These advanced network fixes address persistent Helldivers 2 connection errors that basic router restarts and DNS flushes do not resolve. No competing Helldivers 2 error guide covers these steps completely.
DNS Flush on PC (Step-by-Step Commands)
- Press Windows + R
- Type cmd and press Enter to open Command Prompt
- Run each command below by typing it and pressing Enter after each:
| Command | Purpose |
|---|---|
| ipconfig /release | Releases your current IP address from DHCP |
| ipconfig /renew | Requests a new IP address from your router |
| ipconfig /flushdns | Clears the DNS resolver cache |
- Close Command Prompt
- Restart your PC
- Relaunch Helldivers 2
Disable IPv6
If connection errors persist after flushing DNS:
- Open Control Panel, then Network and Sharing Center
- Click your active network connection, then Properties
- Uncheck Internet Protocol Version 6 (TCP/IPv6)
- Click OK and restart your PC
Port Forwarding for Helldivers 2
If you experience persistent connection failures despite all other fixes, the issue may be a blocked network port. Open the following ports in your router’s port forwarding settings, pointing each rule to your PC’s local IP address:
| Protocol | Ports |
|---|---|
| TCP | 27015, 27036 |
| UDP | 27015, 27031, 27032, 27033, 27034, 27035, 27036 |
To access your router’s port forwarding panel, type 192.168.1.1 or 192.168.0.1 into your browser’s address bar. Log in with your router credentials, navigate to Port Forwarding or Virtual Server, and add rules for each port listed above.
How to Check Helldivers 2 Server Status
Checking Helldivers 2 server status is the universal first step for any error. Server-capacity errors and maintenance-related connection failures cannot be fixed by players. Attempting client-side fixes while servers are down wastes time and may compound other issues.

Three reliable ways to check Helldivers 2 server status:
- Official Helldivers 2 X account (@helldivers2): Arrowhead Game Studios posts real-time server updates, patch announcements, and maintenance windows directly here; check this first before any troubleshooting
- Official Helldivers 2 Discord server: join at discord.gg/helldivers2 and check the announcements channel and status channels for live developer updates
- Arrowhead Known Issues page: arrowhead.zendesk.com lists all confirmed active bugs, known server issues, and fix timelines from the development team directly
Third-party tools like DownDetector provide community-reported outage data and can confirm widespread issues, but they are not official sources and do not reflect Arrowhead’s server metrics directly
Helldivers 2 Error Codes: Frequently Asked Questions
What does Helldivers 2 Error 35 mean?
Error 35, shown as “Request [number], Error: 35, Status: -1,” is a connection failure on PC via Steam. It means the game’s data folder is corrupted, outdated mods conflict with the current patch, or a VPN interferes with authentication. Delete the /data folder in the game directory, clear the %appdata%\Arrowhead folder, disable all mods, and flush your DNS using the ipconfig commands listed above.
What does Helldivers 2 Error 55 mean?
Error 55 is not a standalone error code. The “55” is the number of seconds in Helldivers 2’s automatic retry countdown that appears during a connection timeout. Wait for the retry, check the official server status at @helldivers2 on X, and flush your DNS if the timeout persists.
What is the difference between Error 10002038 and 10003001?
Both errors indicate Arrowhead’s servers have reached the 450,000 concurrent player cap. Error 10002038 was the original server capacity error. Error 10003001 appeared after patch 1.000.10 and has since become the primary congestion message. The troubleshooting steps for both errors are identical.
How do I fix Error 114 in Helldivers 2?
Error 114 results from a GameGuard nProtect anti-cheat conflict. Run Helldivers 2 as administrator, add GameGuard and Helldivers 2 as exceptions in your antivirus and Windows Firewall, and manually reinstall GameGuard using the gguninst and GGSetup files in the game’s tools folder. Disable background programs, including Discord overlay, Hamachi, and Overwolf.
Does Helldivers 2 have errors on Xbox Series X/S?
Yes. Helldivers 2 launched on Xbox Series X/S in 2025. Xbox players experience server capacity errors (10002038, 10003001), launch failures, and blank screen issues. Fixes include hard resetting the console, clearing local save data, verifying files through Manage Game and Add-Ons, and checking Xbox Live status at status.xbox.com.
Why does Helldivers 2 say Login Limit Reached?
Login Limit Reached means Arrowhead’s authentication system is blocking new logins temporarily due to simultaneous login volume. There is no client-side fix. Wait 1 to 2 hours and retry during off-peak hours when the login queue is shorter.
How do I fix the Helldivers 2 Stuck in Drop Pod bug?
This bug triggers when a mission finalizes during loadout selection. Restart the mission. In co-op, wait for a teammate to initiate the mission drop; your Helldiver should teleport out of the drop pod automatically once the mission begins on the host’s end.
How do I fix Error 0x44415441 in Helldivers 2?
Error 0x44415441 translates from hexadecimal to the word “DATA,” indicating a corrupted game file. Delete all contents in %appdata%\Arrowhead, and delete the pipeline.cache file from the shader_cache folder, delete the /data folder from the game directory, remove all installed mods, verify game files through Steam, and do a full reinstall of Helldivers 2 if verification alone fails.
Is there an official page to report Helldivers 2 bugs?
Yes. Submit bug reports and error logs directly to Arrowhead’s support portal at arrowhead.zendesk.com/hc/en-us/requests/new. Include your error code, your platform (PC, PS5, or Xbox), and any crash logs from Windows Event Viewer to help the team diagnose your specific issue faster.
What ports does Helldivers 2 need for port forwarding?
Helldivers 2 uses TCP ports 27015 and 27036, and UDP ports 27015 through 27036. Open these in your router’s port forwarding settings, pointing each rule to your PC’s local IP address, if you experience persistent connection failures that DNS flushing and router restarts do not resolve.
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Final Summary: Helldivers 2 Error Codes in 2026
All Helldivers 2 errors break into three primary categories: server capacity errors (10002038, 10003001), anti-cheat conflicts (Error 114, Error 360), and corrupted files (Error 35, Error 0x44415441). Each category has a distinct fix path.
For Error 35: delete the /data folder in the game directory, clear %appdata%\Arrowhead, reinstall GameGuard if needed, and flush your DNS with ipconfig commands.
For Error 55: wait for the 55-second auto-retry, flush DNS, and switch to Ethernet.
For Error 114: run as administrator, add firewall exceptions for nProtect GameGuard and Helldivers 2, and reinstall GameGuard using gguninst and GGSetup.
For Error 10002038 and 10003001: the server cap of 450,000 concurrent players is the cause; wait, disable crossplay, and play during off-peak hours.
For Xbox players: hard reset the console, clear local save data, and check Xbox Live status at status.xbox.com.
For PS5 players: check PSN status, join via your friend list to bypass the queue, and disable crossplay.
Always check server status first via @helldivers2 on X or the official Discord at discord.gg/helldivers2 before attempting any local fix. Arrowhead Game Studios actively patches Helldivers 2 and maintains a Known Issues page at arrowhead.zendesk.com. Bookmark this error guide and check back after major updates, as new patches occasionally introduce new error codes.
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