diablo 4 error code 300024: How to Fix the Reliquary Claim Error

diablo 4 error code 300024 is a Reliquary claim error: it appears as “There was an error. (Code 300024)” when you try to claim a Reliquary item with Favor Tokens, and the claim does not go through. It is not a login error, and it is not the same as the better-known login codes 300008 or 300022.

diablo 4 error code 300024 Warlock key art — Illustrative image: Diablo IV Warlock key art (not a screenshot of error 300024). Image: Blizzard Entertainment.

What Is diablo 4 error code 300024?

In the reports found for this code, players clicked the claim button in a Reliquary and got “There was an error. (Code 300024)” instead of the item. The reports cover different Reliquaries and different seasons: one player in July 2025 was at 99/99 Favor Tokens and could not claim anything in the “Sins of the Horadrim” Reliquary, and another player in March 2026 could not claim any Reliquaries, normal or Doom ones, despite having enough tokens.

Reliquaries are Diablo 4’s seasonal reward catalogs. You earn Favor Tokens by killing monsters and completing quests, then spend those tokens to unlock cosmetic items inside a Reliquary of your choice, in any order. You can hold up to 99 Favor Tokens at a time, and premium Reliquaries must first be unlocked with Platinum.https://axeetech.com/diablo-4-season-15-ptr-everything-you-need-to-know/

Important honesty note: Blizzard has not published a dedicated support article explaining this code, as far as the sources below show. There is no official statement of its cause. What is documented is the symptom (a failed Reliquary claim) and, in two separate forum threads, the fix that worked. Do not confuse this code with a missing-token problem: the players reporting it said they had enough tokens.

How to Fix diablo 4 error code 300024

Work through these in order, simplest first. Stop as soon as claiming works again.

Fix 1: Fully shut down the game and log back in

This is the only fix verified in reports specifically about code 300024, and it worked in two separate threads.

Close Diablo 4 completely. Do not just return to the main menu or leave the game suspended.
Log back in.
Open the Reliquary and try the claim again.

One player reported in July 2025 that restarting the game fixed it, and another reported in March 2026 that shutting down the game, logging back in, and trying again left everything working. This is the first thing to try.

Note that this fix is not guaranteed. In the July 2025 thread, another player replied that logging on and off multiple times over several days had not worked for them, with tokens maxed out and the same error persisting. If a full restart does not work, move on to the checks below rather than restarting repeatedly.

Fix 2: Check your Favor Tokens and Reliquary access

This is a check, not a proven cure for this code, but it rules out the most basic cause of a failed claim.

Confirm you have enough Favor Tokens for the item you are trying to claim.
Confirm you have access to that Reliquary. The free seasonal Reliquary is available to all players, but premium Reliquaries must be unlocked first.
Remember the cap: you can hold up to 99 Favor Tokens, so being at the cap does not by itself mean a claim should fail, but it is worth confirming the token count shown matches what you expect.

If you have enough tokens and access to the Reliquary and still get code 300024, the problem is not a simple shortage.

Fix 3: Restart your computer or console, then retry

Blizzard’s general Diablo IV troubleshooting starts with restarting your computer before any other troubleshooting, because it can resolve temporary program conflicts. This is generic Blizzard advice, not a fix reported specifically for code 300024.

Close Diablo 4 completely.
Restart your computer or console.
Log back in and try the claim again.

Fix 4: Run the game’s repair tool (PC)

If the problem persists, Blizzard’s general troubleshooting includes running the repair tool to repair damaged game files. Again, this is generic Blizzard advice, not a fix reported specifically for code 300024, so treat it as a later step, not a first resort.

On PC, use the Battle.net app’s Scan and Repair option for Diablo IV, let the scan finish, then log back in and try the claim again.

Fix 5: If tokens were taken but no item appeared, check again after relogging, then contact Blizzard Support

Some related Reliquary reports describe tokens being taken without the item appearing. For code 300024 specifically, one May 2026 forum reply reported getting the code while trying to purchase an item, and also being unable to get a pet to follow them. No verified token-refund or item-restoration process for code 300024 was found in the sources for this guide.

Log out and back in, then check your wardrobe and inventory for the item before trying to claim it again, so you do not spend tokens twice on something you already own.
If the item is still missing and tokens are gone, contact Blizzard Support with the error code, the item name, and the date and time of the failed claim. Blizzard’s troubleshooting page directs players who have tried everything to the player community forums or support.

UNVERIFIED for diablo 4 error code 300024: Accepting Battle.net Terms and Conditions

Do not treat this as a confirmed fix for code 300024. It fixed a different, related Reliquary code, and it has not been reported as a fix for 300024.

For Reliquary error code 300016, a different code, players reported that the cause was new Terms and Conditions that needed to be acknowledged: signing in to the linked Battle.net account (on the web or in the Battle.net app) and accepting the pending terms, then logging back into Diablo 4, restored claiming. That workaround is documented in the 300016 threads listed under Sources.

Because 300024 is also a Reliquary claim failure, checking for pending Battle.net terms is a plausible thing to try if every verified step above fails, but it is UNVERIFIED for 300024. It is listed here only so readers do not mistake the 300016 fix for a proven 300024 fix.

FAQs About diablo 4 error code 300024

What is diablo 4 error code 300024?

It is an error shown when a Reliquary item claim fails: “There was an error. (Code 300024).” Players report it when claiming Reliquary rewards with Favor Tokens. Blizzard has no dedicated support article for this code in the sources found for this guide, so its official cause is not documented.

Is diablo 4 error code 300024 a login error?

No. The reports for this code come from players who were already logged in and playing, and who hit the error only when claiming a Reliquary item. Login codes such as 300008 and 300022 are different errors with different symptoms.

What is the fastest fix for diablo 4 error code 300024?

Fully close the game and log back in, then try the claim again. That fixed the error in two separate player reports. It does not work for everyone: one player in the July 2025 thread reported that repeated logins over several days did not help.

Does diablo 4 error code 300024 mean I do not have enough Favor Tokens?

Not necessarily. The players reporting this code said they had enough tokens, including one at the 99-token cap. Still, check your token balance and Reliquary access before assuming the claim itself is broken.

Will I lose my Favor Tokens if I get diablo 4 error code 300024?

The 300024 reports do not give a consistent answer. Some players simply could not claim at all, while a related report in the same forum thread described tokens being taken without the item arriving. If tokens appear to be gone after a failed claim, relog and check your wardrobe and inventory first, then contact Blizzard Support if the item is still missing.

Is there an official Blizzard fix for diablo 4 error code 300024?

No dedicated official fix was found. Blizzard’s general Diablo IV troubleshooting covers restarting your computer, checking your connection, and running the repair tool, but none of those pages names code 300024. The only code-specific fix with player evidence is the full game restart in Fix 1.

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Axee Davies

Axee Davies is the founder of AxeeTech, publishing gaming guides, codes, and Windows how-tos since March 2013. A tech enthusiast for 13+ years — starting with smartphones and Android rooting — he now runs a site that puts out a new guide every day for Roblox players, traders, and Windows users. More about AxeeTech

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