Genshin Impact Maintenance Schedule and Server Status (2026)

Can you log into Genshin Impact right now, or are the servers down for maintenance? This guide explains the Genshin Impact maintenance schedule: when it happens, how long it lasts, what you get for the wait, and how to check server status.

HoYoverse takes the servers offline for about five hours with every version update. The good news: every player at Adventure Rank 5 or above gets 600 Primogems as compensation. Genshin remains one of the biggest gacha games in the world: our gaming statistics 2026 roundup shows just how large the market has grown. Let’s break down the schedule.

When Does Genshin Impact Maintenance Happen?

Genshin Impact updates land roughly every six weeks, almost always on a Wednesday. Version 7.0 launched on August 12, 2026, and Version 7.1 followed on September 23, 2026: exactly 42 days apart. Maintenance starts at 06:00 UTC+8 on update day, which is late evening of the previous day for players in the Americas.

Following that six-week rhythm, the next maintenance should land around November 4, 2026. That date is unconfirmed: HoYoverse announces each maintenance a few days in advance through its official notices. Never plan around a projected date until the official notice drops.

How Long Does Maintenance Last?

HoYoverse estimates five hours for each version update maintenance. For Version 7.1, maintenance ran from 06:00 to about 11:00 UTC+8 on September 23, 2026. The five-hour window is an estimate, not a promise: servers sometimes reopen early and sometimes run late.

Compensation scales with the length of the maintenance. HoYoverse pays 60 Primogems per hour the servers are down, which is where the standard 300 Primogem maintenance payment comes from. If maintenance ever runs long, the payment grows with it.

Maintenance Times by Time Zone

The start time is always 06:00 UTC+8. Here is what that meant for Version 7.1, as a reference for future updates:

Region	Maintenance Start	Estimated End
China (CST, UTC+8)	6:00 AM, Sep 23	11:00 AM, Sep 23
Japan / Korea (JST/KST)	7:00 AM, Sep 23	12:00 PM, Sep 23
India (IST)	3:30 AM, Sep 23	8:30 AM, Sep 23
UK (BST)	11:00 PM, Sep 22	4:00 AM, Sep 23
US East (EDT)	6:00 PM, Sep 22	11:00 PM, Sep 22
US West (PDT)	3:00 PM, Sep 22	8:00 PM, Sep 22
Australia (AEST)	8:00 AM, Sep 23	1:00 PM, Sep 23

Every server worldwide goes down and comes back at the same moment. Your region only changes what the clock says when it happens.

What You Get: 600 Primogems Compensation

Every version update pays two separate compensations, and both land in your in-game mail within five hours after maintenance ends.

• 300 Primogems for the maintenance itself, at 60 Primogems per hour the servers are down.
• 300 Primogems for issue fixes bundled with the update.

To qualify, your account must reach Adventure Rank 5 before maintenance begins. The maintenance compensation must be claimed before the end of the version. The issue-fix compensation has a tighter deadline: for Version 7.1 it expired on September 26 at 06:00 UTC+8. Mail itself expires after 30 days, so do not leave it sitting.

While you wait for the servers, grab our Genshin Impact codes list for extra free Primogems. The three livestream codes from each version preview add another 300 Primogems on top of maintenance compensation.

What to Do Before Maintenance Starts

A little prep saves you from wasted resources. Work through this checklist the night before:

1. Spend your Original Resin. Resin keeps refilling while the servers are down, so anything sitting at the cap is wasted. Burn it on domains or bosses before the servers go down.
2. Finish daily commissions. Commissions reset daily regardless of maintenance. Complete them early so the reset does not eat them.
3. Collect expeditions and Serenitea Pot currency. Anything on a timer keeps ticking while you cannot log in.
4. Pre-install the update. HoYoverse opens pre-installation a few days early. The download is around 10 GB on PC and 4 GB on mobile, so grab it over Wi-Fi before maintenance day and you can jump in the moment servers reopen.
5. Check the version preview. HoYoverse posts the full update details, including new characters, events, and bug fixes, shortly after maintenance begins.

How to Check Genshin Impact Server Status

There is no single live server status page, but HoYoverse is good at announcing maintenance. Here is where to look:

• HoYoLAB notices. Every maintenance gets an official notice post with the start time, estimated length, and compensation details. This is the most reliable source.
• Official social channels. The Genshin Impact accounts post when maintenance starts and when servers reopen.
• The in-game notice board. The game itself warns you about upcoming maintenance several days ahead, with a countdown on the login screen.
• Your own login attempt. If the game shows a maintenance message at login, the servers are down for everyone, not just you.

If you cannot log in outside a maintenance window, the problem is on your end. Restart the game, check your connection, and make sure the client is fully updated before assuming the servers are down.

Waiting out the maintenance? Another gacha with its own banner clock is covered in our Wuthering Waves banner schedule guide. If you play other gacha games, our Uma Musume Pretty Derby codes list keeps the freebies coming. Or take a break from gacha entirely with the latest Roblox promo codes.

Frequently Asked Questions

How long does Genshin Impact maintenance last?

About five hours. Maintenance starts at 06:00 UTC+8 on update day and usually ends around 11:00 UTC+8. The five-hour window is an estimate, so servers can reopen a little early or a little late.

How many Primogems do you get for maintenance?

600 Primogems total: 300 for the maintenance and 300 for issue fixes. Both arrive by in-game mail within five hours after maintenance ends. You must reach Adventure Rank 5 before maintenance starts to qualify.

When is the next Genshin Impact maintenance?

Versions update roughly every six weeks, usually on Wednesdays. Version 7.1 launched September 23, 2026, so the next maintenance should land around November 4, 2026. That date is unconfirmed until HoYoverse posts the official notice.

Can you play Genshin Impact during maintenance?

No. All servers go offline worldwide during version update maintenance, and you cannot log in until it ends. Smaller hotfix maintenance sometimes affects only login for a short window.

Do unclaimed Primogem compensation mails expire?

Yes. Compensation mail expires 30 days after it arrives. The maintenance compensation must also be claimed before the end of the version, and the issue-fix compensation has an even tighter deadline, so claim both quickly.

How do I know if Genshin Impact servers are down?

Check the official notices on HoYoLAB, the game’s official social channels, or the in-game notice board, which shows a countdown before scheduled maintenance. If the login screen shows a maintenance message, the servers are down for everyone.