Star Citizen Error Code 6000 is a generic crash code that indicates an unspecified problem with the game or launcher. While frustrating, it often masks more specific issues related to corrupted files, driver conflicts, anti-cheat errors, or system misconfigurations.
This guide consolidates fixes for Error 6000 and its related sub-codes (e.g., 3489660927, 3221225477, 732823392) using official resources, community-tested solutions, and troubleshooting logic.
Section 1: Understanding the Star Citizen Error Code 6000:
What Causes Error Star Citizen Error Code 6000?
Error 6000 is a “catch-all” code triggered when Star Citizen crashes without a specific error identifier. Common root causes include:
- Corrupted game files or shaders.
- Easy Anti-Cheat (EAC) failures.
- Overclocking instability.
- Outdated drivers.
- Memory/pagefile issues.
- Third-party software conflicts (overlays, VPNs, antivirus).
Critical First Step: Check Game Logs
The Game.log
file in your Star Citizen installation folder provides clues about crashes.
- Navigate to
C:\Program Files\Roberts Space Industries\StarCitizen\LIVE
. - Open
Game.log
with a text editor (e.g., Notepad++). - Scroll to the last 20 lines for crash details.
- Look for phrases like
[Error]
,[Crash]
, or specific error codes (e.g.,EAC
,DX11
,Out of memory
).
- Look for phrases like
Complete Reinstallation of Star Citizen: The Last Resort
If none of the above steps have worked, a complete reinstallation of Star Citizen is the most thorough troubleshooting measure. This ensures that you have a fresh, clean installation of the game, free from any potential corruption or configuration issues that might have accumulated over time.
How to Reinstall Star Citizen:
- Uninstall Star Citizen:
- Open the RSI Launcher.
- Click on the “cog” icon (⚙) for settings.
- Look for an “Uninstall” option and click it. Follow the on-screen prompts to uninstall Star Citizen.
- Alternatively, you can uninstall through Windows “Apps & Features” or “Add or Remove Programs” in the Control Panel.
- Manually delete any remaining Star Citizen folders: After uninstalling, manually check your Patch installation directory (e.g.,
C:\Program Files\Roberts Space Industries\StarCitizen
) and delete any remaining Star Citizen folders to ensure a completely clean removal. - Re-download and Reinstall:
- Download the RSI Launcher installer from the official Star Citizen website.
- Run the installer and follow the on-screen instructions to reinstall Star Citizen. Choose your desired installation location.
- Once installed, launch the RSI Launcher and log in.
- Download and install the game files through the launcher.
Reinstalling is a time-consuming process, but it’s the most comprehensive way to eliminate potential software-related issues causing Error 6000.
Section 2: General Troubleshooting Steps
Follow these steps in order. Many Error 6000 cases resolve here.
Step 1: Reset the Launcher
A corrupted launcher configuration often causes issues.
- Open the RSI Launcher.
- Press Ctrl + Alt + Shift + R to reset it.
- Relaunch and log in.
Step 2: Verify Game Files
Corrupted or missing files trigger crashes.
- In the RSI Launcher, click the gear icon ⚙ next to “Launch.”
- Select Verify to scan and repair files.
Step 3: Clear Shaders and USER Folder
Old shaders or settings can conflict with updates.
- Press Win + R, paste
%localappdata%\Star Citizen
, and delete all contents. - Navigate to your Star Citizen installation folder.
- Delete the USER folder (back up keybinds if needed).
Step 4: Reinstall Easy Anti-Cheat (EAC)
EAC errors or the Star Citizen Error Code 6000 are common culprits.
- Close the game and launcher.
- Navigate to your Star Citizen folder and delete the EasyAntiCheat folder.
- Press Win + R, paste
%appdata%\EasyAntiCheat
, and delete its contents. - Reboot your PC.
- Verify game files (Step 2).
Step 5: Disable Overlays and Third-Party Software to fix Star Citizen Error Code 6000
Overlays (NVIDIA/AMD), Discord, or antivirus tools can interfere.
- Disable NVIDIA Overlay:
- Open GeForce Experience.
- Go to Settings > General.
- Toggle off In-Game Overlay.
- Disable Antivirus/VPN: Temporarily turn off real-time protection or VPNs.
Step 6: Set Up a Pagefile
Star Citizen requires a large pagefile for stability.
- Press Win + S and search for View advanced system settings.
- Under Performance, click Settings > Advanced > Change.
- Uncheck “Automatically manage paging file.”
- Select your fastest SSD, set:
- Initial size: 16384 MB
- Maximum size: 32768 MB
- Click Set > OK and reboot.
Step 7: Update Drivers
Outdated GPU drivers cause crashes.
- NVIDIA: Download Here
- AMD: Download Here
- Chipset/Network Drivers: Update via motherboard manufacturer’s website.
Step 8: Disable Overclocking/XMP/EXPO
Overclocked hardware can destabilize Star Citizen.
- Enter BIOS/UEFI (restart and press Del/F2).
- Disable XMP/EXPO (RAM overclocking).
- Reset CPU/GPU overclocks to default.
Step 9: Sync System Clock
In rare cases, issues with your system clock being out of sync can cause connection problems and potentially launcher errors. Ensuring your system clock is correctly synchronized with internet time servers is a simple step to rule out time-related issues.
How to Sync Your System Clock in Windows:
- Right-click on the clock in the bottom right corner of your taskbar.
- Select “Adjust date/time.”
- In the Settings window, make sure “Set time automatically” is turned on.
- If it’s already on, turn it off, wait a few seconds, and then turn it back on. This forces a time synchronization.
- Optionally, click on “Sync now” under “Synchronize your clock” to manually force a synchronization.
After syncing your system clock, try launching Star Citizen. Time synchronization issues are less common causes of Error 6000, but it’s a quick check to perform.
Section 3: Advanced Fixes for Specific Star Citizen Error Code 6000
If Error 6000 persists, check your Game.log
for sub-codes and apply targeted fixes.
Error 3489660927 (Overlay Conflict)
- Disable all overlays (NVIDIA, AMD, Discord, MSI Afterburner).
- Submit a crash report via the RSI Launcher.
- Test with default graphics APIs:
- In the Star Citizen USER folder, edit
system.cfg
. - Add
r_GraphicsAPI = dx11
orr_GraphicsAPI = vulkan
.
- In the Star Citizen USER folder, edit
Error 3221225477 (EAC/Driver Issue)
- Roll back GPU drivers to a stable version.
- Perform a clean driver install using Display Driver Uninstaller (DDU).
- Reinstall EAC (see Section 2, Step 4).
Error 732823392 (Shader/Vulkan Issue)
- Clear shaders (Section 2, Step 3).
- Switch to DirectX 11:
- Edit
system.cfg
to includer_GraphicsAPI = dx11
.
- Edit
Error 732823393 (Memory/Pagefile)
- Expand your pagefile (Section 2, Step 6).
- Close background apps (Chrome, Discord).
- Test with a single RAM stick (if using multiple).
Error 732819469 (P4K Corruption)
- Delete the P4K file in your Star Citizen folder.
- Verify game files (Section 2, Step 2).
- If unresolved, perform a full reinstall.
Error 60101/206/207/210 (EAC/Launcher Errors)
- Reinstall EAC (Section 2, Step 4).
- Run the RSI Launcher as Administrator.
- Submit a report to the Issue Council.
Section 4: Nuclear Options to fix Star Citizen Error Code 6000
If all else fails, these last-resort steps often resolve stubborn crashes.
Full Reinstallation of Star Citizen
- Uninstall via the RSI Launcher.
- Manually delete leftover folders:
- Installation directory (
C:\Program Files\Roberts Space Industries
). %localappdata%\Star Citizen
.
- Installation directory (
- Reinstall the game on an SSD with 50+ GB free.
Windows Reconfiguration
- Perform a clean Windows install (back up data first).
- Install only essential drivers and Star Citizen.
Section 5: Community and Support Resources
- RSI Support: Submit a Ticket
- Spectrum Helpdesk: Join Here
- Issue Council: Report Bugs
Read More Error Fix Guides:
Conclusion
Star Citizen Error Code 6000 is a complex but solvable issue. Methodically applying these steps—from verifying files to reinstalling EAC—will resolve most cases. For persistent errors, engage with the Star Citizen community and RSI support.
Keep drivers updated, avoid overclocking, and ensure your system meets the game’s demanding requirements. Safe travels in the ‘verse!
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